article on VPN<\/a> usage.<\/p>\nTurn off Browser Extensions<\/strong>
\nMany third-party browser extensions have features like Ad Block. These extensions can interfere with the online videos. Hence, if videos are not playing on your Mac, try turning off these extensions. Here are steps to take.<\/p>\nSwitch off Safari browser extensions<\/strong><\/p>\n\n- Open your Safari Browser
\nChoose the Safari menu. Select Preferences (or Settings, depending upon the version)
\nClick on the Extensions option.
\nUncheck the boxes of the extensions you want to turn off.
\nRestart the browser.<\/li>\n<\/ul>\nSwitch off Chrome browser extensions<\/strong><\/p>\n\n- Check on the More options<\/em> (i.e., the 3 vertical dots in the top right corner)
\nGo to the option Extensions. Select Manage Extensions.<\/em>
\nA new extensions tab will open. Unselect the box to turn off the extension.
\nRestart the browser.
\nUpdate Browser and Clear Cache<\/li>\n<\/ul>\nIt is always advisable to use the latest version of whatever browser you use. If your browser is outdated, some of the features online may not work and can cause the video not playing problem.\u00a0 So double check to see if your browser is up-to-date.<\/em><\/p>\nSimilarly, if your cache is not cleared regularly, it can slow down the browser and prevent videos from playing. To update your browser and clear your cache, follow the steps.<\/em><\/p>\nSafari<\/strong><\/p>\n\n- Update Safari and clear cache
\nGo to the Apple menu and select System Settings.
\nClick on General and go to Software Updates.
\nIf any updates are available, they will show up, and you can press Update Now.
\nClear Cache
\nSelect the Safari menu. Go to Settings.
\nGo to the Advanced tab and check the box Show Develop in the menu bar.
\nGo to the Develop menu in the menu bar. Select the option Empty Cache.<\/li>\n<\/ul>\nChrome<\/strong><\/p>\n\n- Update Chrome browser and clear the cache
\nThe steps for updating Chrome are the same as that for Safari. To clear the Cache, follow the steps.
\nCheck on the More option. (i.e., 3 vertical dots in the top right corner.)
\nClick on the option Settings. Navigate to Privacy and Security.
\nSelect the option Clear Browsing Data. Under time range, select how far back data you want to remove and uncheck the box Browsing history if you want to keep your browsing history and only want to clear the cache. Click on the Clear Data button.<\/li>\n<\/ul>\nEnable JavaScript in your Browser<\/strong>
\nWebsites rely on JavaScript for various interactive features. So, if JavaScript is not enabled in your browser, it will cause issues, which may include videos not playing on your browser.<\/p>\nHere is how you can enable JavaScript on your browser on Mac.<\/p>\n